Techweek New York 2016

With the advent of online shopping, brick-and-mortar retailers are focused on delivering a shopping experience that is memorable, personalized and fun. Steve Carlin, GM and VP of SoftBank Robotics America will discuss Pepper, the humanoid robot, to illustrate the next step in advancing the customer experience. Built specifically to interact with humans in business and retail settings, Pepper can greet and inform customers as well as make emotional connections with them. Pepper opens the door to a new model of real-time customer engagement, personalized to their needs, requests and help them uncover or experience something new.