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Thursday, October 13 • 8:30am - 9:00am
Reading Shopper Reactions in Retail – With Robots

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With the advent of online shopping, brick-and-mortar retailers are focused on delivering a shopping experience that is memorable, personalized and fun. Steve Carlin, GM and VP of SoftBank Robotics America will discuss Pepper, the humanoid robot, to illustrate the next step in advancing the customer experience. Built specifically to interact with humans in business and retail settings, Pepper can greet and inform customers as well as make emotional connections with them. Pepper opens the door to a new model of real-time customer engagement, personalized to their needs, requests and help them uncover or experience something new. 

Speakers
avatar for Steve Carlin

Steve Carlin

GM and VP, SoftBank Robotics America
General Manager for North and South America. Responsible for all development, sales and marketing of a line of personal, humanoid robots. Own full P&L. Built from scratch and lead a team of 40 to deliver business in the region. Identified and built business processes for startup business including, HR, sales, business development, marketing and public relations. Member of Global Leadership Team overseeing global growth and expansion.


Thursday October 13, 2016 8:30am - 9:00am
Metropolitan Pavilion 125 W 18th St, New York, NY 10011